This privacy policy explains how MAXKO d.o.o. collects, uses, and protects personal data when users access our website, applications, games, platforms, or related services.
This policy is issued in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applies exclusively within the European Union and European Economic Area.
Depending on how you interact with our website, app, game, store, or platform, we may collect the following personal data:
Name and surname
Email address
Phone number (where applicable)
Account registration information
Billing and invoicing details
Technical data such as IP address, browser type, and device information
Usage and interaction data related to our services
3. When do we collect personal data?
We collect personal data when you:
Register an account
Place an order or make a purchase
Use our applications, games, platforms, or services
Contact customer support
Interact with our website
4. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
User consent, where applicable
5. How do we use your information?
We may use personal data to:
Provide and operate our services
Manage user accounts
Process orders and transactions
Provide customer support
Improve and secure our services
Communicate service-related information
6. How do we protect personal data?
We implement appropriate technical and organizational security measures to protect personal data, including secured networks, access controls, and encryption via SSL/TLS technology.
Payment transactions, where applicable, are processed through third-party payment providers and are not stored on our servers.
7. Cookies
We use cookies and similar technologies to enable core website functionality, remember user preferences, and analyze usage in order to improve our services.
You may manage or disable cookies through your browser settings.
8. Third-party services
We do not sell or trade personal data.
Personal data may be shared only with trusted service providers where necessary to operate our services (such as hosting or payment processing), and always under GDPR-compliant agreements.
9. Data retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
10. Your rights under GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Requests may be submitted by contacting us at maxko@maxko.org.
11. International data transfers
Our services are governed under EU law.
Technical infrastructure may be located in multiple regions; however, all personal data is processed in compliance with GDPR and EU data protection standards.
12. Changes to this privacy policy
This privacy policy may be updated from time to time. Any changes will be published on this page.
Contacting us
If you have any questions regarding this privacy policy, you may contact us using the information below:
